Privacy Policy

Effective Date: January 21, 2025

Diversity Spares (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://www.diversityspares.com/), contact us via email or phone, or engage with us at our physical location.


1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Identification Information

  • Name, email address, phone number, and other contact details when you voluntarily provide them through our website, phone, or in person.

1.2 Transaction Information

  • Details about your purchases, orders, or inquiries, including payment information and shipping details.

1.3 Technical Data

  • Information about your device, browser type, IP address, and website usage patterns when you interact with our website.

1.4 Location Data

  • Physical location information derived from your device or provided when arranging services such as delivery.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Orders: Fulfill your orders, arrange deliveries, and process payments.
  • To Communicate with You: Respond to inquiries, provide updates about your orders, and send promotional offers (if consented).
  • To Improve Our Services: Analyze user behavior to improve our website, offerings, and customer service.
  • To Comply with Legal Obligations: Fulfill tax, regulatory, or legal requirements.

3. Sharing Your Information

We value your privacy and do not sell or trade your personal information. However, we may share your information in the following scenarios:

  • Service Providers: With trusted third parties who help us process payments, deliver products, or perform other business functions.
  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.
  • Business Transactions: In the event of a merger, sale, or transfer of business assets, your information may be shared with the relevant parties.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information. These include encryption, secure servers, and access restrictions. However, while we strive to protect your data, no system can guarantee absolute security.


5. Your Rights

As a user of our services, you have the right to:

  • Access Your Data: Request details of the personal information we hold about you.
  • Correct Your Data: Request corrections to inaccurate or incomplete information.
  • Request Deletion: Ask us to delete your personal data, subject to legal and contractual obligations.
  • Withdraw Consent: Revoke consent for marketing communications at any time.

To exercise these rights, please contact us at info@lmspares.co.za.


6. Cookies and Tracking

Our website uses cookies to improve functionality and enhance user experience. Cookies are small files stored on your device that track website usage and preferences. By using our website, you agree to the use of cookies. You can manage your cookie settings through your browser.


7. External Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.


8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on our website, and the “Effective Date” will be revised accordingly. Please check this page periodically for updates.


9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, feel free to contact us:

Email: info@lmspares.co.za
Phone: 064 795 0729
Address: Stand 3, 93 Lavender Road, Wonderboom, Pretoria


10. Acceptance of Terms

By using our website or engaging with us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Thank you for trusting Diversity Spares with your information!

Product Enquiry

Open chat
🛒 Ready to find the perfect part for your car? Let's get started! Simply reply with your car's make, model, and the part you're looking for, and our team will provide you with a tailored solution. We're dedicated to getting you back on the road with top-notch parts. Start the conversation now! 🚀